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FDIC Digital Sign, using the official FDIC wordmark. This digital sign indicates the deposit institution is backed by the full faith and credit of the US government.
FDIC Digital Sign, using the official FDIC wordmark. This digital sign indicates the deposit institution is backed by the full faith and credit of the US government.

It Technician

SUBMIT RESUMÉ


This position is for Batesville, AR

Summary:

 

This position is responsible for providing end-user support forhardware and software.  An IT Technicianwill diagnose repair and maintain hardware and software components and will beresponsible for installing and configuring computer hardware and provide ITsupport for the organization. You must have experience in troubleshootingsystems and be skilled in hardware or computer configuration, and softwareinstallation. This position must present a quality, professional image forFirst Community Bank and have the ability and desire to develop and maintainquality customer relationships.

 

 

Essential Duties and Responsibilities:

 

  • Deliver consistent, high-quality service to internal and external customers and maintain strict confidentiality in all bank matters.
  • Respond to, investigate and resolve user issues either by phone or in person.  Document activities by completing appropriate forms.
  • Set-up workstations and telephones as directed.  Ensure equipment is properly functioning prior to release to user.
  • Complete regular maintenance/system health checks and record findings.
  • Maintain Applications according to the needs of the business and the employees.
  • Promptly and successfully complete all compliance training as determined by the compliance department.
  • Attend department and company meetings/trainings, which may be outside of regularly scheduled work hours.
  • Travel to other branches.
  • Perform any other related duties as required or assigned.

 

 

 

Qualifications/requirements:

  • Excellent written and verbal communication skills
  • Good interpersonal skills
  • Proficient in database programming and software installation
  • Attention to detail
  • Critical thinking skills
  • Able to work responsibly with little supervision
  • Professional appearance
  • Excellent organizational skills
  • Flexibility to travel to other branches, possibly overnight
  • Valid Driver’s License

 

Reasonable accommodations may be made toenable qualified individuals with disabilities to perform the essentialfunctions. First Community Bank is an EO employer – Veterans/Disabled and other protected classes.

 



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