Batesville, AR
BasicFunction:
This position is responsible forreviewing and tracking loan packages to ensure all supporting documentation isincluded and complete. This position must present a professional image for FirstCommunity Bank and have the desire and ability to develop and maintain qualitycustomer relationships.
EssentialDuties and Responsibilities:
· Deliverconsistent, high-quality service to internal and external customers andmaintain strict confidentiality in all bank matters.
- Maintain computerized tracking system of loan documentation.
- Identify loan document exceptions and work with appropriate department to resolve.
- Maintain and audit customer floor plans.
- Assist in the preparation of loan documents for related audits.
- Access customer credit card information and answer customer questions and/or assist customers with issues related to their credit card account.
- Maintain loan files related to customer loans. Update file as current information is received.
- Prepare packages for loan committee review and record minutes.
- Promptly and successfully complete all compliance training as determined by the compliance department.
- Attend department and company meetings/training which may be scheduled outside of normal work hours.
- Review loan documentation from all branches against checklist. Index all documents using scanning software. Investigate any unusual or questionable documents to determine appropriate indexing.
- Perform any other related duties as required or assigned.
Qualifications/requirements
- Knowledge of general banking policies /procedures
- Ability to assume responsibility, display initiative, exercise good judgement and make and act upon decisions with minimal supervision.
- Ability to meet deadlines and follow directions in a timely, accurate and confidential matter
- Exceptional attention to detail and accuracy in maintaining credit records and documentation
- Excellent written and verbal communication skills to interact effectively with customers and internal teams
Reasonable accommodations may be made to enable qualifiedindividuals with disabilities to perform the essential functions. FirstCommunity Bank is an EO employer – Veterans/Disabledand other protected classes.
